Support
Contact
Send questions and bug reports to the address below. Your device model and OS version help us a lot.
FAQ
- How much can I play for free?
- Career mode on Normal difficulty, up to Division 3. Finishing in the top two of Division 3 offers the full version; without it, your club stays in Division 3 and you keep playing for free.
- What does the full version add?
- Promotion to Division 2 and Division 1 (including the Asia Club Cup and the Club World Cup), 3 scenarios and Brutal mode. It is a one-time purchase with no further charges.
- How do I restore my purchase?
- On the title screen, tap “Buy the full version”, then “Restore purchase”. Sign in with the same Apple ID you bought it with.
- What happens to my save when I change devices?
- Your save lives on the device. Restoring a new iPhone / iPad from an iCloud backup brings the save along, and “Restore purchase” brings back the full version.
- How do I move my browser save to the app?
- In the browser version, choose “About the app” on the title screen, then “Create transfer code” and copy the code. Paste it into “Enter transfer code” on the app's title screen. Saves cannot move from the app to the browser.
- How do I change the language?
- Use the picker at the top right of the title screen or the help screen. Your save is kept.
- I cannot sign in to Game Center
- Sign in to Game Center in the Settings app on your iPhone / iPad, then reopen the Game. You can play without Game Center.
- I would like a refund
- Apple handles payment, so please request refunds through Apple at reportaproblem.apple.com.